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Garage Opener recognizes remote, but door won't open

Asked Sep 3, 2009, 02:57 PM — 14 Answers
I have a Craftsman garage door opener in the house I just bought. The wireless remote worked for about 2 days and is no longer working. I have replaced the battery, but no luck. The remote part number is 13953681B, if that helps.

I got up and looked at the main box on the ceiling and when I hit the remote, the receive light blinks, but the door doesn't open. I tried syncing the signal again by following the directions on it, but that didn't work. I also cleared all codes and then synced it, but still it won't open. I am not sure what to do.

The attena is sticking out and seems fine. Nothing has changed since it last worked expect for the fact that it won't open.

Any help is appreciated. Thanks!

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14 Answers
hkstroud's Avatar
hkstroud Posts: 8,483, Reputation: 3424
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#2

Sep 3, 2009, 03:01 PM
Has anyone press the lock button by any chance?
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hinjon's Avatar
hinjon Posts: 7, Reputation: 1
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#3

Sep 3, 2009, 03:19 PM
I didn't, but my wife just informed me she "may have bumped it." Should we assume she did? THen what?
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hkstroud's Avatar
hkstroud Posts: 8,483, Reputation: 3424
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#4

Sep 3, 2009, 05:02 PM
Unlock it by pressing again. If it is locked there should be a little light that indicates that it is locked. It is a electronic lock that prevents remotes from working.
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hinjon's Avatar
hinjon Posts: 7, Reputation: 1
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#5

Sep 3, 2009, 09:12 PM
The light on the panel was blinking. When I push the lock button, it stops blinking, so I'm guessing it was locked. However, the remote still doesn't work.

Do you think I need to sync it after hitting the lock button?
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hkstroud's Avatar
hkstroud Posts: 8,483, Reputation: 3424
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#6

Sep 3, 2009, 09:38 PM
Yes, do you need instructions.
Attached Images
  
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hinjon's Avatar
hinjon Posts: 7, Reputation: 1
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#7

Sep 5, 2009, 02:06 PM
Still nothing. Same as before, the light blinks on the receiver when I push the button on the remote, but it doesn't react.
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hkstroud's Avatar
hkstroud Posts: 8,483, Reputation: 3424
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#8

Sep 5, 2009, 03:10 PM
By remote are you talking about the remote mounted outside and has the soft buttons on the key pad?
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hinjon's Avatar
hinjon Posts: 7, Reputation: 1
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#9

Sep 5, 2009, 03:33 PM
No, sorry, I thought you knew I was talking about the wireless remote (one you would keep in a car).
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hkstroud's Avatar
hkstroud Posts: 8,483, Reputation: 3424
Home Improvement & Construction Expert
  
#10

Sep 5, 2009, 07:24 PM
That's OK. The reason I ask is the soft buttons on the wall mounted remotes can be very frustrating. You have to press the buttons very hard at times to make them work, especially the enter button.
Have you tried to reset the code using the Learn button as instructed above.
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