Hi I have a 21 cu ft refrigerator that is pooling water on the bottom under the drawers. I do not have a water or ice dispenser. It's just a run of the mill fridge. However I did notice a string about this same problem and it stated that the defreost drain might be frozen over and gave instructions on how to check. I did check and the drain was not frozen over. However the string ends there.
Can anyone help as to why if it is not frozen over I am getting water pooling at the bottom of my fridge?