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Fairly new Maytag side-by-side MSD2657HSE not cooling
Hi,
This is a 18month old side-by-side Maytag MSG2657HSE refrigerator. The freezer half works perfectly, but the refrigerator half has stopped cooling. Also just 2 days before this happened the following was noticied by my wife - During the day time she noticed that water was seeping out from the top edge of the water/ice dispenser cover. which stopped after a couple of hours. We have cleaned the freezer section, where we found all the spilled water which had turned into thin layers of ice, there was ice around the back wall as well. Also the ice in the icemaker bucket had little bit of water and all the ice cubes had fused together.
We emptied the icemaker container (bucket), emptied & cleaned the insides of both freezer and refrigerator sections and and vaccumed under and behind the refrigerator keeping the condenser coils clean, and the back blower fan vent clean. We still continue to have this problem. Any suggestions / ideas to help resolve this would be appreciated.
Guru
Since the compressor system cools the freezer and the freezer cools the fresh food side with a fan in the freezer that pushes freezer air into the other side, then when the freezer is OK and the fresh food side is warm, you have lost airflow to the fresh food side. That can be caused by several factors, including an evaporator fan motor that has died, an evaporator coil that has frosted completely over due to an inoperative defrost system, a condenser fan motor behind the unit not running, or even doors that don't seal allowing the ducts between the compartments to become occluded with frost or ice. All of these warrant investigation, starting with the fan in the back by the compressor. When the compressor is running, the evap and condenser fans should both be running, no exceptions. If not, you have found the problem. If those are OK, is the lower half of the the rear freezer wall covered in frost? That signifies a defrost problem, usually the adaptive defrost control located in the control housing at the top of the fresh food section. There is a way to "force" a defrost to see if it works or not, and I will try to explain it if you need me to. Hope I have helped.
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