Ask Experts Questions for FREE Help!
  Advanced
Register  |  Log in  
   Ask    
 Answer  
  Help  

Ask QuestionsprogressAnswer QuestionsprogressBuild ReputationprogressBecome an Expert
 
Free Answers in 3 Easy Steps

Register Now
3 Steps

At Ask Me Help Desk you can ask questions in any topic and have them answered for free by our experts. To ask questions or participate in answering them you must register for a free account. By registering you will be able to:
  • Get free answers from experts in any of our 300+ topics.
  • Accept money for answers that you provide.
  • Communicate privately with other members (PM).
  • See fewer ads.

Home > Computers & Technology > Software > Security Software > Antivirus   »   uninstalling preinstalled Norton antivirus

 
Question Tools Search this Question Display Modes
Question
 
 
#1  
Old Aug 14, 2007, 12:59 AM
kat555lady
Junior Member
kat555lady is offline
 
Join Date: Mar 2004
Location: Indiana
Posts: 88
kat555lady See this member's comment history on his/her Profile page.
uninstalling preinstalled Norton antivirus

Norton antivirus came preistalled on my computer to use free for 60 days. I am wanting to use a different anti virus progam. The following are what is in my add/remove section. Norton internet security, live update notices, symantec tech support web controls and live update. Can someone tell me if all of these need to be uninstalled if I no longer wish to use the Norton Antivirus program and in what order they should be uninstalled? I'm using an Hp computer and running windows vista.

Reply With Quote
 
     

Answers
 
 
Old Aug 14, 2007, 01:04 AM   #2  
iAMfromHuntersBar
Senior Member
iAMfromHuntersBar is online now
 
iAMfromHuntersBar's Avatar
 
Join Date: Mar 2007
Posts: 900
iAMfromHuntersBar See this member's comment history on his/her Profile page.iAMfromHuntersBar See this member's comment history on his/her Profile page.
To uninstall Norton you need to download an uninstall tool directly from Symnatec, from here;
Download and run the Norton Removal Tool

If you're not using the Antivirus it's pretty pointless keeping the rest as they just support the AV software.

Let us know if you hit any snags along the way!

J

Comments on this post
kat555lady agrees: Thanks very much for advice and web links. That helps very much
  Reply With Quote
 
     
 
 
Old Aug 14, 2007, 01:09 AM   #3  
iAMfromHuntersBar
Senior Member
iAMfromHuntersBar is online now
 
iAMfromHuntersBar's Avatar
 
Join Date: Mar 2007
Posts: 900
iAMfromHuntersBar See this member's comment history on his/her Profile page.iAMfromHuntersBar See this member's comment history on his/her Profile page.
Sorry, apparently you can uninstall some Norton stuff from the Add / Remove programs too, although I couldn't do it last time I tried;

Uninstalling your Norton or Symantec product
  Reply With Quote
 
     
 
 
Old Aug 14, 2007, 01:21 AM   #4  
Curlyben
Administrator
Curlyben is offline
 
Curlyben's Avatar
 
Join Date: Mar 2005
Location: Behind You !!
Posts: 6,059
Curlyben See this member's comment history on his/her Profile page.Curlyben See this member's comment history on his/her Profile page.Curlyben See this member's comment history on his/her Profile page.Curlyben See this member's comment history on his/her Profile page.Curlyben See this member's comment history on his/her Profile page.Curlyben See this member's comment history on his/her Profile page.
Call Curlyben via Skype™
Use the inbuilt UNinstaller BEFORE you try anything else.

Security suite CAN cause problems if uninstalled incorrectly.

Comments on this post
biggsie agrees: Using builtin Add/Remove programs recommended -- Exit programs in task bar --GL
  Reply With Quote
 
     
 
 
Old Aug 18, 2007, 09:40 AM   #5  
douchrti
New Member
douchrti is offline
 
douchrti's Avatar
 
Join Date: Dec 2006
Location: California
Posts: 19
douchrti See this member's comment history on his/her Profile page.
Quote:
Originally Posted by kat555lady
Norton antivirus came preistalled on my computer to use free for 60 days. I am wanting to use a different anti virus progam. The following are what is in my add/remove section. Norton internet security, live update notices, symantec tech support web controls and live update. Can someone tell me if all of these need to be uninstalled if I no longer wish to use the Norton Antivirus program and in what order they should be uninstalled? I'm using an Hp computer and running windows vista.
Hi,
Have you tried their removal too?

Download and run the Norton Removal Tool
or this?
PC Hell: How to Uninstall Norton
Hope this helps, take care.

Comments on this post
kat555lady agrees: Thanks very much for your answer douchrti I really appreciate it.
  Reply With Quote
 
     
 
 
Old Aug 29, 2007, 07:11 AM   #6  
snowflake22
Junior Member
snowflake22 is offline
 
Join Date: Aug 2007
Posts: 64
snowflake22 See this member's comment history on his/her Profile page.
Quote:
Originally Posted by kat555lady
Norton antivirus came preistalled on my computer to use free for 60 days. I am wanting to use a different anti virus progam. The following are what is in my add/remove section. Norton internet security, live update notices, symantec tech support web controls and live update. Can someone tell me if all of these need to be uninstalled if I no longer wish to use the Norton Antivirus program and in what order they should be uninstalled? I'm using an Hp computer and running windows vista.

Why did you want to uninstall Norton? Which version of Norton did you have preinstalled on the computer you want to take it off of?

Just so people know my experience with Norton wasn't very good. The company says their virus program is a good one to use, but it really isn't. When I used to use Norton it would take more than 2 hours to scan the computer for viruses. One time it took 5 hours to scan the computer for viruses. Also Norton rarely found things and if it did it wouldn't delete most of the things it found. The virus program I am using now takes maybe an hour to scan and if it finds anything it usually will remove it.

I can tell you that if one has Norton and for some reason they need to reload everything back onto the computer the Norton was on and they know their subscription hasn't run out and you try to call Norton about getting back the remaining time the subscription has left they wont do it. The version of Norton I was using was no longer available when a computer needed to be reloaded again and Norton was called to try to get the subscription back and that is how I knew the version of Norton wasn't used anymore. If something is outdated than why should a company charge to continue to use something that is no longer available to use.

Comments on this post
kat555lady agrees: Than you very much snowflake22 I appreciate your aswer very much
  Reply With Quote
 
     
 
 
Old Sep 2, 2007, 01:06 AM   #7  
kat555lady
Junior Member
kat555lady is offline
 
Join Date: Mar 2004
Location: Indiana
Posts: 88
kat555lady See this member's comment history on his/her Profile page.
Quote:
Originally Posted by snowflake22
Why did you want to uninstall Norton? Which version of Norton did you have preinstalled on the computer you want to take it off of?

Just so people know my experience with Norton wasn't very good. The company says their virus program is a good one to use, but it really isn't. When I used to use Norton it would take more than 2 hours to scan the computer for viruses. One time it took 5 hours to scan the computer for viruses. Also Norton rarely found things and if it did it wouldn't delete most of the things it found. The virus program I am using now takes maybe an hour to scan and if it finds anything it usually will remove it.

I can tell you that if one has Norton and for some reason they need to reload everything back onto the computer the Norton was on and they know their subscription hasn't run out and you try to call Norton about getting back the remaining time the subscription has left they wont do it. The version of Norton I was using was no longer available when a computer needed to be reloaded again and Norton was called to try to get the subscription back and that is how I knew the version of Norton wasn't used anymore. If something is outdated than why should a company charge to continue to use something that is no longer available to use.

Hi, sorry it took so long to reply back, my modem went out on this computer after a few weeks so I couldn't get on line. You asked why I wanted to uninstall Norton. I'm not sure which version it is but its only good for 60 days and I now have 24 days left. I had onlu used it for less than a week when the auto protect stopped working so I figure if that part of it can mess up that fast than the rest of it could too. I don't know how important the auto protect feature is but I want to be protected from viruses. It doesn't take a real long time for it to scan my computer but then again I just got the computer in July so theres not alot on it. After reading here about it not taking things off if it finds something then thats 1 more reason not to use it. Right now I still have Norton on my computer but I'm going to get another one.

May I ask you what antivirus program your using? I may decide to check out that one.

Quote:
Originally Posted by iAMfromHuntersBar
Sorry, apparently you can uninstall some Norton stuff from the Add / Remove programs too, although I couldn't do it last time I tried;

Uninstalling your Norton or Symantec product

Thank you so much for your answers and the web page about uninstalling Norton. I really appreciate it.

Quote:
Originally Posted by Curlyben
Use the inbuilt UNinstaller BEFORE you try anything else.

Security suite CAN cause problems if uninstalled incorrectly.

Thank you very much Curlyben for youer answer. The site wouldn't let me rate you so *****

Quote:
Originally Posted by douchrti
Hi,
Have you tried their removal too?

Download and run the Norton Removal Tool
or this?
PC Hell: How to Uninstall Norton
Hope this helps, take care.

Thanks for the web links for this too.
  Reply With Quote
 
     
 
 
Old Nov 13, 2007, 11:53 AM   #8  
veromay
New Member
veromay is offline
 
Join Date: Nov 2007
Posts: 2
veromay See this member's comment history on his/her Profile page.
Quote:
Originally Posted by kat555lady
Norton antivirus came preistalled on my computer to use free for 60 days. I am wanting to use a different anti virus progam. The following are what is in my add/remove section. Norton internet security, live update notices, symantec tech support web controls and live update. Can someone tell me if all of these need to be uninstalled if I no longer wish to use the Norton Antivirus program and in what order they should be uninstalled? I'm using an Hp computer and running windows vista.
I'm having the same problem but actually installed it on my HP computer and can't seem to uninstall it with 4 days left on the trial. If you find an answer, please let me knos. Thanks
  Reply With Quote
 
     
 
 
Old Nov 13, 2007, 11:54 AM   #9  
ScottGem
Computer Expert
ScottGem is offline
 
ScottGem's Avatar
 
Join Date: Jan 2003
Location: LI, NY - USA
Posts: 22,612
ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.
Pay to call ScottGem for advice ($.75/min)
Call ScottGem via Skype™
Quote:
Originally Posted by veromay
I'm having the same problem but actually installed it on my HP computer and can't seem to uninstall it with 4 days left on the trial. If you find an answer, please let me knos. Thanks

did you read the answers and check the link to the removal tool?
  Reply With Quote
 
     
 
 
Old Nov 13, 2007, 01:54 PM   #10  
veromay
New Member
veromay is offline
 
Join Date: Nov 2007
Posts: 2
veromay See this member's comment history on his/her Profile page.
Sorry - I thought I had gone down the page, but it was just my internet connection being slow. Thank you very much.
  Reply With Quote
 
     


Question Tools Search this Question
Search this Question:

Advanced Search
Display Modes

 
Similar Sponsors

Similar Questions
Question Asker Topic Answers Last Post
Norton antivirus bgw60 Antivirus 2 Jul 8, 2007 08:34 PM
unable to uninstall norton antivirus from add and remove kokkarne Antivirus 2 Jun 26, 2007 02:47 AM
not able to update the live updates in Norton antivirus 2003 nseshukumar Internet & the Web 0 Apr 2, 2007 11:51 PM
How to uninstall Norton Antivirus 2006 javjov Antivirus 2 Jul 2, 2006 11:43 AM
Uninstalling my Xp Sandyczall Windows 20 Dec 13, 2005 04:32 PM




Copyright ©2003 - 2007, Ask Me Help Desk.
All times are GMT -8. The time now is 11:46 PM.

Content Relevant URLs by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.