I have an iolo antivirus program that just stopped working correctly. the real timeprotection will not enable and the virus definition wont update. I tried to enable the real time and it tells me to restart to finish but it still gives me an error code that says "invalid advise flag and


res://C%3A%5CProgram%20Files%5Ciolo%5CAntiVirus%5Cav1htm l.dll/ANTIVIRUS.HTM can someone help me with this.

Krazi

KBA-01832: iolo AntiVirus is unable to update its definitions


KBA-01832 Last Updated: 01/11/2008

iolo AntiVirus is unable to update its definitions
This article applies to:
•iolo AntiVirus
•System Mechanic 7 Professional
Problem
iolo AntiVirus is unable to update its definitions.

Cause
This issue may occur if a firewall is blocking iolo AntiVirus from accessing the Internet.

Resolution

Temporarily disable your firewall software or set it to allow iolo AntiVirus access to the Internet.

mksant

did that already and it still comes up as " error unable to load real-time settings and wont let me update definitions

Krazi

then you need to chat w/ their support. Your anti-virus program has a serious issue.

mksant

thanks man i'll try them

bob1233us

iolo antivirus unable to load realtime settings