Hi joy,

I recently bought the 5 pair of eye glasses with stand from HSN. One of the pair Black with silver side feel off my table and the lens and frame broke. I was very dissapointed. I have purchased several of your items and usually love them. I wanted to know if there is a replacement policy? I also have 4 hangers that have broken in linen. I would like to buy the over the door hooks if available separate. Please let me know .

Thank you
Jeanine

We are not the Home Shopping Network, we are a international question and answer site.

Here is their return policy
Frequently Asked Questions at HSN.com (http://www.hsn.com/cs/faqs/default.aspx?p_faqid=113&cm_re=CustServ*SelfService*returnPolicy)


Customer Service for orders placed online: 1.800.933.2887
Customer Service for orders placed by phone or general information: 1.800.284.3900
Customer Service for AutoShip orders: 1.800.557.0714
To place an order by phone 24 hours a day, 7 days a week
HSN: 1.800.284.5757
TDD: 711 (National TRS)
Write us
HSN
PO Box 9090
Clearwater, FL 33758

FAX: 1.727.872-6559

Next I will say that a pair of eye glasses that fall, most likely would not be covered from any store.