You need to seriously modify your answer. This is a CD/DVD drive and it's posted in the CD/DVD section.
Almost all of your information is not applicable except for identiy if SATA or IDE/EIDE/PATA (All the same)
You need to determine if it's the drive, the media or the drivers. I'll let someone else complete this.
1. Make sure your CD/DVD reads elsewhere like a public library.
2. You can try rolling back the drivers in the device manager.
3. Download manufacturer's latest drivers and install.
Meanwhile, ignore Perito's reference to re-installing windows and the operating system.