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calooreo
Apr 26, 2009, 09:49 AM
Hi! I don't know if this is a virus or not "isass.exe system error". but I cannot get into my Dell Vostro 1000 Laptop at all. I have tried everything I can think of plus some tips from the internet. Nothing. They say to try to boot from my cdrom drive and reinstall Windows, and I tried that to no avail. I quickly pressed F2 when I first turn it on and I do get a BIOS Utility Screen. I tried choosing "Boot from cd/dvd drive" but it doesn't work. I can highlight it, but can't seem to "select" it.
Can you believe my warranty was up less than a month ago? Oh, Yeah!. Thx in advance.
Perito
Apr 26, 2009, 10:12 AM
isass.exe - What is isass.exe? (http://www.processlibrary.com/directory/files/isass/) says that the ISASS.EXE file is "registered as the Optix.Pro virus".

Have you tried to boot in save mode?

Dell computers usually have a hidden partition that is used to restore the operating system to the state it was in when you bought the machine (blowing away all of your data and programs).

http://www.goodells.net/dellrestore/

Another idea is to boot from something like the Windows Ultimate Boot CD (that you'll have to generate on another comptuer):

UBCD for Windows (http://www.ubcd4win.com/downloads.htm)

but if you can't boot from a CD-ROM drive, you obviously can't boot from this.