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View Full Version : Error code F 01 on Whirlpool Duet Washer



dacajclhc
Aug 19, 2008, 06:32 AM
Whirlpool Washer will not run... Error code F 01??

StaticFX
Aug 19, 2008, 06:39 AM
Google is your friend :)

From what I found, looks like the computer may be blown.
If you remove the front bottom panel there should be a tech manual in there that describes the codes.

Before you order a new part... for fun, try unplugging it for 20 minutes, then plug it back in. see if clears the code.

meagank
Aug 23, 2008, 04:32 PM
I would not in any way try to repair this your slef as stated in frist coment if you do you will void any and all warenty on this all you have to do is push cancle and hold it for 10 seconds if this does not work repeat this 3 times still not working un plug for a few min then plugh back in if still not working try the cnacle and hold again if it still will not work I would call the company and give them your model and seral number to see if your still have any kind of waretny on this there still might be warenty on the parts if it is over a year old if you do any repairs your slef on this you have just voided any and all warenty on this

v111
May 17, 2009, 08:25 AM
After about year and half Whirlpool duet sport gave F01 error code. The technician manual is located under the lower front panel. There are three possible reasons for F0:
1) EEPROM ERROOR. Unplug a washer for two minutes. Try running it again. (Did not work for me).
2) MAIN RELAYS ERROR. The tech manual suggests replacing CCU. The following is what I did and it fixed the problem, however. Unplug the washer. Remove the top cover by removing the three screws on the back. The CCU unit is in the right bottom corner if standing in front of the washer – it has a lot of wiring. Plug in the unit. While listening to the CCU start any washing cycle. After pressing START you should hear the relay to click. If it clicks twice, within a less than a second, it has a problem. Unplug the washer. Without disconnecting any wires remove the CCU cage from the washer wall. Stand now on the right hand side of the washer in such way that the CCU cage is under your left hand. Pull the right upper corner of the CCU plastic cage (it has a tab) away from you, slide the cage to the right by about an inch, and pull the entire cage away from you. Now knock on the back side of the cage 4-5 times with a bit of force (watch “Armageddon” movie for more instructions on it). Install the CCU cage back. Plug in the unit. Try some washing cycle again. If it did not help, repeat the procedure. If it did not work again, see the following.
3) PUMP DRIVE ERROR. The tech manual suggests replacing CCU.

BichoMom
Oct 12, 2009, 11:23 AM
Thank you V111 ! I did what you told me and it worked!

chatalina
Nov 27, 2009, 11:54 AM
Tried what v111 said and it worked! Amazing, we thought it was a joke. I love it when whacking something is the answer.

plokijuhyt
Dec 21, 2009, 04:22 PM
Wow just did it and it worked. I am impressed. I had no other options so I tried it and it worked. Thanks a bunch.

v111fan
Dec 31, 2009, 10:08 AM
V111, thanks!! F01 error happened when we cancelled a cycle in progress.

I had my 17 year old son follow your instructions and it worked - u are the best!!

scjdeke
Jan 22, 2010, 01:16 PM
V111 is THE man!

I had ordered a new CCU when I came across this thread. Using a screw driver, I carefully removed the CCU circuit board from its plastic housing. (It was, of course, already unplugged and removed from the washer.) I tapped each relay with the hand of said screwdriver. (Relays are the rectangular black boxes on the circuit board.) I put everything back together, plugged her in and walla! She works fine now.

Thanks again V111!

scjdeke
Jan 22, 2010, 01:17 PM
V111 is THE man!

I had ordered a new CCU when I came across this thread. Using a screw driver, I carefully removed the CCU circuit board from its plastic housing. (It was, of course, already unplugged and removed from the washer.) I tapped each relay with the hand of said screwdriver. (Relays are the rectangular black boxes on the circuit board.) I put everything back together, plugged her in and walla! She works fine now.

Thanks again V111!

... and I canceled my CCU order & saved $116!

roentgen77
Jan 25, 2010, 08:22 PM
...and I canceled my CCU order & saved $116!

... and I almost order and saved $116! Thanks V111!! :D

emoo
Feb 9, 2010, 12:30 AM
Thanks V111 it workeddddddd I was almost going to by a warrnty for 700$

wkchick
Feb 20, 2010, 05:34 AM
I woke up Saturday morning and my wife told me the washer doesn't work. I Google the error code and came across this thread. It works for me as well. Many thanks.

Carmen215
Feb 20, 2010, 12:49 PM
v111 YOU ARE AMAZING!! THANK YOU!! Xoxoxoxoxo

mt4329
Feb 24, 2010, 09:02 PM
My son canceled a cycle with one minute left. After that the dreaded F01 code came up when we tried to do any other loads. Unplugging did not work.
V111's procedure is flawless and the results were immediate and cost free - many thanks from our family of 7

Daytracker
Mar 10, 2010, 11:11 AM
Are you referring to the motor control unit (W10197864 ) at the bottom right or the microcomputer machine control (W10205839 )? I am in Canada right now and am trying to decide whether to buy the part to take back with me to Mexico where the washing machine is located. It's too bad I didn't see this post before leaving Mexico, I could have tried it!

Daytracker
Mar 10, 2010, 11:20 AM
Hi, are you referring to the microcomputer machine control: W10205839 or the Motor Control Unit: W10197864? I can't find a reference to the CCU mentioned in these posts. I don't have the machine where I'm located right now so I can't check it.

amazed7862
Mar 16, 2010, 08:10 PM
Bloody marvelous! It worked on my Kenmore machine too!

smyl21
May 30, 2010, 08:47 AM
Our Whirlpool Duet Sport had same error did Step 2 from v111 That did the trick-

Thanks so much - my wife is ecstatic

rockit
Jun 25, 2010, 07:37 PM
Thank You Jesus for V111, he really saved our expenses. The washer was broken for over a year, we had to buy a motor yet that was not the issue, we've been going to laundry mats, and families houses. Finallly, this has worked! Thanks again V111 :)

rockit
Jun 25, 2010, 07:37 PM
Thank you Jesus for V111, you have changed our lives :)

Washingtonian
Aug 10, 2010, 05:17 PM
V111 is spot on (although his description makes it sound more complicated than it actually is, it's clearer when you see what he is talking about.)

The only suggestion I would make is that instead of whacking the cage or tapping the circuit breaker with a screwdriver, just unplug and re-seat all the leads going into the CCU. One of mine had clearly jiggled loose spinning an unbalanced load.

Washingtonian
Aug 10, 2010, 05:17 PM
V111 is spot on (although his description makes it sound more complicated than it actually is, it's clearer when you see what he is talking about.)

The only suggestion I would make is that instead of whacking the cage or tapping the circuit breaker with a screwdriver, just unplug and re-seat all the leads going into the CCU. One of mine had clearly jiggled loose spinning an unbalanced load.

jmmath
Aug 17, 2010, 03:30 PM
Thank you V111. I am very grateful! Hitting the ccu box worked and cleared the error. YOU ARE AWESOME!!

jmmath
Aug 17, 2010, 03:31 PM
Thank you V111, hitting the CCU box cleared the error and we are back to washing clothes! YOU ARE AWESOME!

vladdtoo
Sep 26, 2010, 11:42 AM
Just echoing everyone else... wow, it really worked!

Momsy1
Nov 18, 2010, 07:02 AM
It worked for me also. And it is easy to do.

All you need is a socket wrench to take off three screws holding the lid on. Unless your dryer is stacked like mine. Then you need a philips head to take the stacking clips off. And straight head to take the dryer vent hose off. Still not bad.

brandah
Dec 11, 2010, 09:40 PM
Ta dow!! A few pounds and I am back to washing laundry!! :) Thanks!

TuslB
Dec 16, 2010, 06:10 PM
There must be something about the CCU, and 1.5 years as I identified a number of others with the same problem around the same length of use...

And Yes, V11 is the Man/Women... Saved all of us the part cost, shipping, and for some of us the service call.

Thanks again V11, from the Carolina's

dsnow3
Feb 7, 2011, 03:49 PM
v111 You are the MAN!!
Followed your instructions (had a little problem getting the cage to release). After tapping the back of the cage and reinstalling - the washer started right up. I felt like Tim Taylor for a while but it works... :)

mskldrmn
Apr 16, 2011, 09:57 AM
Violently kick the top right hand corner from the right side toward the center of the machine... works for us and we don't have to remove any screws or covers.

xtinerat
Jun 7, 2011, 06:06 PM
I hope you're still around, v111, to read these words: I LOVE YOU!

guido66
Jul 3, 2011, 06:05 PM
WOW, incredible easy fix!! Parent washer died, Searched the internet for new part and found this thread. Already had ccu removed, tapped the relays and reinstalled and it was up and running as normal!!
Thank you very much!!

Tobee5
Aug 14, 2011, 10:34 AM
V111
Like others thought this was a joke but WORKED! Saved me more then $250 on repair call and part! So thrilled!! Thank you!

Murrfk
Oct 1, 2011, 08:42 AM
The to big black relays are G2RL-1-E DC24. The smaller relay is a JQ1P-24v that has now been replaced with JQ1P-24V-F

tiburonguy
Nov 20, 2011, 06:36 PM
For those of you who don't see the full answer here it is. Thanks V111 is worked for me as well Nov 2011.

Hi, After about year and half Whirlpool duet sport gave F01 error code. The technician manual is located under the lower front panel. There are three possible reasons for F0: 1) EEPROM ERROOR. Unplug a washer for two minutes. Try running it again. (Did not work for me). 2) MAIN RELAYS ERROR. The tech manual suggests replacing CCU. The following is what I did and it fixed the problem, however. Unplug the washer. Remove the top cover by removing the three screws on the back. The CCU unit is in the right bottom corner if standing in front of the washer – it has a lot of wiring. Plug in the unit. While listening to the CCU start any washing cycle. After pressing START you should hear the relay to click. If it clicks twice, within a less than a second, it has a problem. Unplug the washer. Without disconnecting any wires remove the CCU cage from the washer wall. Stand now on the right hand side of the washer in such way that the CCU cage is under your left hand. Pull the right upper corner of the CCU plastic cage (it has a tab) away from you, slide the cage to the right by about an inch, and pull the entire cage away from you. Now knock on the back side of the cage 4-5 times with a bit of force. Install the CCU cage back. Plug in the unit. Try some washing cycle again. If it did not help, repeat the procedure. If it did not work again, see the following. 3) PUMP DRIVE ERROR. The tech manual suggests replacing CCU.

funk71
Nov 27, 2011, 05:03 PM
V111 & tiburonguy thanks for the repost... I followed the directions and it worked! I was stunned to say the least!. consider me a convert!

THANK YOU!!

kirill_ep
Jan 6, 2012, 08:54 PM
Worked for me. Thank you

Montauk69
Feb 1, 2012, 03:01 PM
Great tip and thank you! Also thanks for reposting the entire answer. We have a Maytag Epic Z that quit tonight with an F-01. A search showed this site. Don't know if the Epic Z is different, but the CCU mounted is on the right side panel standing in front of the machine. It is just under the top panel, in the corner of the front and right side panels, with lots of small wires going into it. Very easy to get to. I reset the connections and a couple of hard raps with a screw driver handle, plugged it in and it is now working just fine : ) There is also a smaller black box with several connections on it at the top right rear of the same side panel, reset those connections and gave it a couple of raps as well. For diagnosing the problem; I heard a small click from the CCU when I plugged the unit in, but no sound after picking a cycle and pressing start. After doing the fix, there is a very loud click that comes from the CCU. Thanks again!

JeffinColorado
Apr 18, 2012, 07:22 PM
V111... you ROCK!. Don't be intimidated to try this one. Follow V111's simple instructions, have about 10-15 minutes to complete, and you can be your very own repairman. Very easy, and effective. Thanks again

ngibbison
Apr 30, 2012, 07:24 AM
Hi,
Its now 2012, and I have found this thread and I have tried what you have indicated but it looks like we have to replace the CCU, then we called to order the part and it wasn't any 119$ it is 236$ in Canada, so now we are contemplating just getting another machine. This machine sucks, not sure if you feel the same way?
Ngibbison

drtom4444
May 1, 2012, 08:09 AM
Whirlpool Washer will not run... Error code F 01 ?

I did not see the rest of this post where you said to tap on the relays, however, this indicates that the contacts were stuck together. If this continues to happen and you are considering replacing the CCU, you can buy the relays at Radio Shack for about $2.00 each and solder them on the circuit board.

ngibbison
May 1, 2012, 08:59 AM
Hi drtom4444,
Thanks for your reply,
My husband took about the machine and unplugged the CCU and then tapped on all the relays as far as he could tell and then replaced all the plugs and then turned it on, it ran a little longer but it does not drain at all, and then the F-01 code comes up. So we are assuming we have to replace the CCU. I have a local service guy- who is trying to help us out with the cost of the part- but if you have any further ideas, I would love to hear them. Thanks in advance!
ngibbison

drtom4444
May 1, 2012, 09:14 AM
Hello, I would try to replace the relays first. You can trace the relays to what they control and just replace the ones that test bad, but it would be best to just replace all of them which is what they do when they refurbish the parts and resell them. The relays can be matched at an electronics supply store where they wholesale to technicians. They can look up the relays so the coil voltage and contact load rating can be matched or better relays that last longer can be used. The same coil voltage with 5 amp relays instead of 1 amp relays can be used and you would have a CCU that would outlast the rest of the machine.

fearstyle
Jul 11, 2012, 02:01 PM
A Mechanical Relay is sort of 2 Poles with a metal sheet between them.One pole is a coiled magnet and when its charged by 1 type of current it causes the two other elements to come in contact magnetically switching a different type of current.

For example I have a Relay that I bought to monitor a 5v (USB PORT) and switch a 110v power outlet wired to the relay so my USB has power (computer is on or off) it will automatically power on the fans in the in wall enclosure that the system resides in.

Problem with mechanical relays is that the electric magnet will eventually magnetize 1 or 2 of the other elements in the relay causing them to stay in contact when the relay is not active. So tapping it will cause them to break free..

So this yes will fix it but only extend the life there will come a point where the magnetic force is too great and the two elements won't separate from a simple tap.

What I am curious to know is the what exactly are these relays doing and can I find the equivalent in a solid state relay (no moving parts no magnetic problems). Any one given component has a number of uses before it statistically fails. Different Relays in the same voltage specs can have 1000 switches before failure or rated to 500000 switches before failure. Same reason why a digital SLR camera counts how many times the shutter has been used telling you the life of the camera.

fearstyle
Jul 11, 2012, 02:08 PM
A Mechanical Relay is sort of 2 Poles with a metal sheet between them.One pole is a coiled magnet and when its charged by 1 type of current it causes the two other elements to come in contact magnetically switching a different type of current.

For example I have a Relay that I bought to monitor a 5v (USB PORT) and switch a a 110v power outlet wired to the relay so my USB has power (computer is on or off) it will automatically power on the fans in the in wall enclosure that the system resides in.

Problem with mechanical relays is that the electric magnet will eventually magnetize 1 or 2 of the other elements in the relay causing them to stay in contact when the relay is not active. So tapping it will cause them to break free..

So this yes will fix it but only extend the life there will come a point where the magnetic force is too great and the two elements wont separate from a simple tap.

What I am curious to know is the what exactly are these relays doing and can I find the equivalent in a solid state relay (no moving parts no magnetic problems). any one given component has a number of uses before it statistically fails. Different Relays in the same voltage specs can have 1000 switches before failure or rated to 500000 switches before failure. Same reason why a digital SLR camera counts how many times the shutter has been used telling you the life of the camera.


http://www.electronics-tutorials.ws/io/io23.gif

This image is a awesome example of a modern relay that's inside one of those box's. See the magnet causes the metal to move by pulling it to the magnet. This in turn moves the contact. Again the contact will eventually become magnetized and cause it to stick to one of the electrical connectors.

So I just got a F01 and did a reset it worked. What I'm wondering being that there are so many posts around the internet this is a part prone to failure and is not worth having a spare.

But again makes me wonder if I cant find a solid state relay and do some soldering and purposely void the warranty to improve a product altogether.. There are some major advantages of a SSRelay (http://en.wikipedia.org/wiki/Solid-state_relay)vs a mechanical one that's in here...

Time to do some research mouser.com here I come :)

drtom4444
Jul 11, 2012, 09:34 PM
Yes, there are solid state relays that use diode-like devices, but the current they will control is small and it takes a really big one to control just an amp or two. What is done is to use a small expensive relay to control a larger, heavy duty relay. I have wired these in many times in large AC units where I will use a small 24 volt relay run by the thermostat to run a large contactor running on 240 volts instead of having a large 24 volt relay that burns up the thermostat from the load. I will wire in a small relay for each function to control the compressor/condenser fan contactor, one for the inside blower contactor, and one for the heat strips contactor. These systems last a very long time because your control switches are only switching milliamps at 24 volts. I don't like to switch a contactor drawing 1 amp with a tiny relay on a circuit board that costs a lot to replace; it's too much load and an expensive failure.

drtom4444
Jul 12, 2012, 10:06 PM
When those relays start sticking they may eventually fail, so you can get new ones and solder them on the circuit board and it will be like new.

Pamp
Sep 16, 2012, 12:56 PM
v111 you rock! My whirlpool washer had an f01 code. I called Sears and my warranty was up. They were going to charge me $75 and $225 for the part. I tried v111 folllowing the directios described and IT WORKED! Thank you!

Giddymonkey
Oct 1, 2012, 07:45 PM
How do we remove the CCU? We opened up the machine, but can't figure out how to get the CCU off. Help?

drtom4444
Oct 1, 2012, 09:00 PM
See if this helps: https://dl.dropbox.com/u/8010163/Whirlpool_Duet%20Job%20Aid.pdf

Maytag111111111
Oct 23, 2012, 09:13 PM
V111 You are AMAZING!! I got this unit off craigslist for FREE after reading the post with hopes the 'tapping' solution would work - IT DID!! Thank you so much!!

Maytag111111111
Oct 23, 2012, 09:15 PM
PS my model is a Maytag Epic Z about 3 years old

vanessaclg
Mar 8, 2013, 06:31 AM
Thank you so much v111 and tiburonguy for reposting!! It worked! Slid white box with all the wires to the right until it was lose and banged on the back of it, put it back and now I'm washing again : )

CroquetCrazy
Mar 24, 2013, 02:01 PM
Thanks for posting the full instructions on fixing this error message. I tried it twice and it still errors out about 10 minutes into any cycle. I also removed about 8 coins & a small wood screw from the pump's filter area.

I wondering if the F01 error could also arise from an overloaded tumbler. We've put some large loads in before without any trouble.

I'm envious of everyone who has fixed their problem with the aforementioned instructions. Any other thoughts on what to do beyond replacing the CCU?

grajk21
May 5, 2013, 02:59 PM
scjdeke,
You solution of removing circuit card from from plastic housing and tapping relay with screw driver worked great for solving F-01 error code.
Thanks.

bayou girl
Oct 6, 2013, 12:05 AM
How did you get the circuit card from the plastic housing?

drtom4444
Oct 6, 2013, 09:31 AM
Here is a manual: https://dl.dropboxusercontent.com/u/8010163/Whirlpool_Duet%20Job%20Aid.pdf
You will find plenty of instructions here.

larage
Oct 26, 2013, 12:01 PM
I cannot believe it, but it worked. Thank you thank you thank you!

readera
Jan 21, 2014, 09:42 PM
I have to echo everyone else's positive results in rapping the CCU board on the machine because of V111's suggestion. I couldn't believe that it actually worked, but it did; now my mind is trying to wrap around why? Either way, definitely give his suggestion a try and you may also be surprised by the results!

Thanks, V111!