crabbyaunt
May 1, 2008, 10:09 AM
When I went to boot up my computer this morning, it was doing an automatic defrag. It said if I wanted to stop the defrag to hit the ESC button. So I hit the ESC button, then the computer crashed. :( I would like to know if I re-install the Operating System from the CD that came with the computer (it is a 7 week old Dell), will I lose all my files and folders that are saved on the computer.
I went through Dell tech help-line, but they seem to not be able to operate outside of their scripted lines.
Thanks for any help.
I went through Dell tech help-line, but they seem to not be able to operate outside of their scripted lines.
Thanks for any help.