I cannot uninstall yahoo instant messenger

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joebutler

Jan 1, 2008, 05:48 AM

I cannot uninstall yahoo instant messenger. I have seen the answers regarding going to the control panel and simply clicking on "yahoo instant messenger" . However, when I go to control panel there is no program titled "yahoo instant messenger" I do have a listing for "Yahoo browser services" but it is a very large file (120 mb) and I am afraid it contains more than the instant messenger software.

Perhaps I should note I am signed up to Verizon DSL and that comes with yahoo
I hope you can help as I believe instant messenger is causing problems.

Operating system is windows XP
Thank you for any help you can offer.

George_1950

Jan 1, 2008, 08:41 AM

joebutler

Jan 1, 2008, 02:00 PM

1. Go to control panel
2. Select add or remove programs
3. Select yahoo messenger
4. Then remove

You said: " I have seen the answers regarding going to the control panel and simply clicking on "yahoo instant messenger"

Did you do 'Step 2'?

Yes, I did all the right steps but there is NO LISTING for yahoo instant messenger under the add /remove populated list. That's the gist of the problem. I know how to remove a program but in my case there is NO LISTING TITLED YAHOO INSTANT MESSENGER!

Curlyben

Jan 1, 2008, 02:02 PM

Go and redownload it, install it as normal and this should resolve your issue.