Hey guys!
My dilemma is rather a silly one if i may say, Ok....my laptop HP Compaq 6715b was initially running Vista then downgraded to XP. Now I have Norton Corporate Edition Ver.10.1 / 10.2 package! I still can install on two more machines! when trying that on my laptop I get "This Installation Package Is Not Supported By The Processor Type, Contact The Product Vendor"

Now my laptop is AMD Turion 64x 2 Mobile:
I tried calling Symantec but they can really put you on hold when on this side if the planet.

P.S
I attended installing from the CD..the machine is not on the network like the others!

I imagine your company's IT department could give you a resolution for this. They would know about that specific version Norton as well as the licensing issues.

I imagine your company's IT department could give you a resolution for this. They would know about that specific version Norton as well as the licensing issues.

I'm in that specific Department & as I've said...we still have two more for install meaning I've only done seven pc's so far! its a ten user license. My issue is on the error message! the processor type part. Can that be the possible cause?

Check the box. The AMDs have some hardware based A/V built in, so Norton may have some processor specific versions. Or you could do yourself a favor and get rid of NAV and go to Trend-Micro.

Are you trying to install a 32-bit version software on 64-bit hardware (or vice-versa)?

Are you trying to install a 32-bit version software on 64-bit hardware (or vice-versa)?

Point well taken! well I've noticed something...its a 64-Bit: Running Prof.XP. I get puzzled because Symantec Client accomodates 64-Bit XP Ver.2003..according to the manual at hand. Doesn't it supposed to be? Well it also says on the 32-Bit Client XP Prof. is supported! what the hell!! In any case I'll research further & see!

Hope you guys find the solution.
P.S
I'll give a thought about Trend-Micro though!