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mijo
Aug 3, 2007, 03:35 PM
I tried to uninstall eTrust Internet Security Suite 2006 with Win XP Home uninstall. The anti-virus program seems to have uninstalled, but the other three programs did not. Now, uninstall does not list the suite in the list of installed programs. I tried two other unistall programs, but they don't see the Suite either. When I originally tried to uninstall I kept getting messages that I was not the administrator. I am the only user of this computer and it is set up to log me on as administrator. I have had no trouble doing other administrative tasks.

Can someone give me some help uninstalling this thing. Preferably without having to do registry edits which I don't feel comfortable doing. I have considered deleting all of the Suite files and then cleaning up with a registry cleaning program, but am not sure whether that is a good idea.

Curlyben
Aug 4, 2007, 12:49 AM
Reinstall it and use the inbuilt uninstall functionality, as removing suites incorrectly can cause problems.

mijo
Aug 4, 2007, 09:19 AM
Reinstall it and use the inbuilt uninstall functionality, as removing suites incorrectly can cause problems.

Thank you Curlyben for the reply. I looked for a built in uninstaller, but could not find one and none of the uninstallers I ran showed that one existed. I am reluctant to reinstall because I have since installed Norton Internet Security Suite 2007 and it is running perfectly. Also, I'm not sure I can reinstall without first uninstalling.