Originally Posted by ballengerb1
The grills, if its a heat recirculator, will be louvers the width of the fire box opening. The top grill or louver allows heat out into the room and the lower grill brings in cold air off the floor area.
I have the same problem, mine does have a reciculator, but the back so so cracked it doesn't blow air out the top. I can't find my make or model number anywhere...